I’ve commerced in A pair of iPhones to Apple By way of the yrs with out problem. This yr, neverthemuch less, I acquired an e-mail A few week and a half after I mailed in an iPhone 13 Professional Max saying thOn the area had arrived at Apple’s commerce-in facility, however thOn tright here was nothing Contained in the area.
As quickly as we acquired your commerce-in package, tright here was no system Contained in the area. If this was meant, or Do You’d like to’ve already contacted us regarding this problem, disregard this e-mail. In any other case, it’s important That you merely reply with The subsequent information as quickly as potential:
– The exact merchandise(s) you positioned Contained in the return packaging
– An in depth description of The way you packaged and sealed The merchandise inside
That is an e-mail Nobody Desires to acquire. The idea You can be all of a sudden be on the hook for the $700+ commerce-in credit rating you acquired in the direction of your new iPhone 14 Professional Max is tense. And constructive enough, Apple charged my card on file a day later for that $705 commerce-in worth.
As quickly as I posted about This event on Twitter, it shortly turned clear that This Is usually A regular drawback. Numerous iPhone consumers Appear to acquire an e-mail like this Yearly, and the iPhone 14 launch this yr seems to be no fullly different. A quick look on boards like Reddit reveals that This Is usually A pretty widespread drawback.
The good information is that, in most state of affairss, Apple resolves this drawback with out An extreme quantity of problem. If you Reply to the …….
Source: https://9to5mac.com/2022/10/16/iphone-14-trade-in-problems/
